Help patients share their experience of your clinic on Google
Before visiting a new doctor, most patients read Google reviews. Reviews that mention a caring doctor, short waiting time and helpful staff give new patients confidence. Praisely makes it easy for patients to share their experience, and gives them a private place for suggestions so you can act on them.
Ananya K.
Visited the clinic for my mother's check-up. The doctor was very patient, explained everything clearly and didn't rush us. Waiting time was short and the reception staff were helpful. Very clean clinic.
The problem
Why most clinic owners have fewer reviews than they deserve
Satisfied patients stay silent
Patients who had a good visit go back to their day. Those with a long wait are the ones who post.
Writing a review feels hard
Many patients, especially older ones, don't know what to write. A few taps is much easier.
Replies need care
Replies to patients must be polite and must never reveal medical details. That takes time to get right.
The review form
Topics made for clinics & doctors
Customers don't have to think about what to write. They tap the things that stood out, and AI turns their choices into a natural review they can post on Google. Use topics like these, and change them any time:
How was your visit to
Your clinic
What did you like?
AI draft 1 of 3
Visited the clinic for my mother's check-up. The doctor was very patient, explained everything clearly and didn't rush us. Waiting time was short and the reception staff were helpful. Very clean clinic.
AI replies
Every review gets a personal reply
Praisely replies to each new Google review within minutes, mentioning what the customer liked. Low ratings always wait for your approval, and you can edit any reply.
Ananya K.
Visited the clinic for my mother's check-up. The doctor was very patient, explained everything clearly and didn't rush us. Waiting time was short and the reception staff were helpful. Very clean clinic.
Response from your clinic AI reply
Thank you for taking the time to share your experience. We're glad your visit felt unhurried and clear, and we'll share your kind words with our team. Wishing your mother good health.
How it works
Set up your clinic in minutes
- 1
Import from Google
Sign in with Google and import your Business Profile. Name, logo, category and review link are filled in.
- 2
Print your QR code
Download a QR code or printable sticker and place it where customers pay or wait.
- 3
Customers review in seconds
They tap a rating and topics, pick an AI draft and post it on Google.
- 4
Turn on AI replies
Every new review gets a reply in your tone, with approval for low ratings.
4 tips to get more Google reviews for your clinic
1. Place the QR code at reception or billing
Patients scan while they wait for a prescription or receipt.
2. Collect private suggestions too
The optional "What could we improve?" question gives patients a private place to share concerns, so your team can follow up personally.
3. Never discuss treatment in replies
Praisely's replies thank the patient and stay general. You can review every reply before it goes live.
4. Ask after a good outcome
Follow-up visits and successful treatments are the moments patients are most willing to share.
Frequently asked questions
Will AI replies mention a patient's condition?
No. Replies stay general and polite. You can turn on approval so every reply waits for you before it is posted.
Can multiple doctors in one clinic use it?
Yes. Reviews go to the clinic's Google profile, and patients can mention their doctor in the comment.
Does it work for hospitals and diagnostic centres?
Yes. Each branch or location gets its own review link and QR code.
Get more Google reviews for your clinic
Set up your review form, QR code and AI replies in minutes. Free to start.