An AI WhatsApp bot that answers your customers 24/7
Customers message you at night, on Sundays and while you're busy at the counter. Praisely's AI assistant replies in seconds, in their own language, with your real prices and timings, and steps back the moment you reply yourself.
- Uses only the facts you give it, never made-up prices
- Replies in English, Hindi, Hinglish and more
- Keep your WhatsApp Business app and take over any chat
Sai Computer Classes
Business account
Python course ki fees kitni hai? Weekend batch hai kya?
9:42 pm
AI assistant
Python course ₹8,000 ka hai, 3 months. Haan, weekend batch har Saturday-Sunday 10 am se hai. Free demo class bhi hoti hai Saturday ko 😊
9:42 pm
Ok, demo ke liye kab aa sakta hu?
9:44 pm
Owner
Is Saturday 10 baje aa jaiye, main khud milunga. — Ramesh
8:15 am
How it works
Live on your WhatsApp number in minutes
- 1
Apply and connect
Apply from the Integrations page. Once approved, connect your WhatsApp Business app number through Meta's official sign-up.
- 2
Teach it your business
It already knows your Google profile. Add prices, hours, directions and your common questions with one click to fill from Google.
- 3
It answers, you take over
The AI replies to every new chat. Reply yourself from your phone or the inbox whenever you want, and it steps back.
Features
A WhatsApp assistant you can trust with your customers
Knows your business
Answers from your Google profile plus your own prices, services, timings, address and Q&A. Nothing invented.
Speaks their language
Replies in whatever language the customer writes in, in short, friendly messages.
You take over anytime
Reply from your phone or the Praisely inbox and the AI stays quiet in that chat for the next 24 hours.
One shared inbox
Every chat, AI reply and delivery status in your Praisely dashboard, next to your Google reviews.
More Google reviews
When a customer talks about their visit, the assistant shares your Google review link. It asks everyone the same way, never only happy customers.
Respects opt-outs
Customers who reply STOP get no more messages, and START turns them back on. Every number is approved by us to keep WhatsApp spam-free.
Why local businesses need a WhatsApp chatbot
In India, WhatsApp is where customers ask questions before they visit: the fees for a course, whether a table is free tonight, the price of a service, the way to your shop. Most of these messages arrive when you're busy or closed. A customer who waits hours for an answer often messages the next business on Google Maps instead.
A WhatsApp auto reply that only says "We'll get back to you" doesn't solve this. Customers want the actual answer. Praisely's assistant gives it, using the details you've written down, and hands the conversation back to you when a real person is needed.
WhatsApp Business app vs WhatsApp Business API
The free WhatsApp Business app gives you a profile, quick replies and a simple away message, but no AI and no way to connect other software. The WhatsApp Business Platform (often called the API) lets an assistant like Praisely read and answer messages. Praisely connects the two, so you get AI replies on the official platform while you keep chatting from the app on your phone.
Turn WhatsApp chats into Google reviews
Happy customers often thank you on WhatsApp. That's the best moment to ask for a review, and the assistant does it for you. You can also send a review request to a customer, or to a whole list after a busy day, with WhatsApp review requests.
Frequently asked questions
What does the AI WhatsApp bot do?
It replies to customers who message your business on WhatsApp, at any hour. It answers questions about your services, prices, timings and location using only the facts you give it, and shares your Google review link when a customer talks about their visit.
Can I keep using the WhatsApp Business app on my phone?
Yes. Praisely connects your existing WhatsApp Business app number, so the number and your chats stay on your phone. Every message also shows in the Praisely inbox. Personal WhatsApp numbers can't be connected; switch the number to the free WhatsApp Business app first.
What happens when I reply to a customer myself?
The AI steps back. As soon as you reply in a chat, from your phone or from the Praisely inbox, the assistant stays quiet in that chat for 24 hours so you and the customer can talk without interruptions.
Will the bot make up prices or offers?
No. It only uses your Google profile and the facts you add: prices and services, opening hours, address, your own questions and answers. When it doesn't know something, it tells the customer your team will get back to them.
Does it reply in Hindi and other languages?
Yes. The assistant replies in the language the customer writes in, whether that's English, Hindi, Hinglish, Marathi or another language.
Do I need the WhatsApp Business API?
Praisely sets up the official WhatsApp Business Platform for you through Meta's own sign-up window. There's no separate API provider to pay and no developer work: you log in with Facebook, pick your number and confirm.
How much does WhatsApp cost?
WhatsApp replies and review requests are included on Praisely plans that list WhatsApp, with a monthly allowance. Meta also charges a small fee per message, billed by Meta to your own WhatsApp Business account. In India that's about 12 paise per message plus GST (rates from October 2026).
How do I get started?
Create a free Praisely account, add your business, then apply for WhatsApp from the Integrations page. We approve each number by hand to keep the service spam-free, and then you connect it in a few clicks.
Answer every WhatsApp message, even after closing time
Create a free account, add your business and apply for WhatsApp in a few minutes.