Praisely vs Interakt: an Interakt alternative for local businesses
Interakt is a WhatsApp and Instagram platform for online sellers, with a shared team inbox, campaigns, Shopify, catalogs and payments, plus AI agents at extra cost. Praisely is built for local shops, clinics and salons: an AI that answers customer chats from your own prices and hours, alongside your Google reviews and profile.
Side by side
Praisely vs Interakt: feature comparison
AI replies to customer chats
Praisely
Included: 500 AI replies a month on the ₹399 planInterakt
AI Agents, ₹2,499/month with 100 AI messages, then ₹0.50 eachAI knows your business
Praisely
From your Google profile, prices, hours and FAQsInterakt
YesKeep the WhatsApp Business app on your phone
Praisely
Same number, chats show in bothInterakt
Not listed on their websiteGoogle review requests on WhatsApp
Praisely
To one customer or your whole contact listInterakt
Not listed on their websiteGoogle reviews, replies and profile in the same tool
Praisely
YesInterakt
Not listed on their websiteOffers & updates to your contacts
Praisely
Your approved templates, sent nowInterakt
One-time and ongoing campaignsChatbot builder
Praisely
NoInterakt
Basic on Growth; branching on AdvancedTeam inbox with several agents
Praisely
One inbox for the ownerInterakt
Unlimited agentsInstagram DMs
Praisely
NoInterakt
YesCatalog, WhatsApp Pay & Shopify
Praisely
NoInterakt
Growth plan and upClick-to-WhatsApp ads & APIs
Praisely
NoInterakt
YesMonthly price
Praisely
₹399, ₹999 or ₹2,499 a monthInterakt
Growth ₹2,799, Advanced ₹3,799 a month + taxesWhatsApp's own message charges
Praisely
Billed by Meta straight to your WhatsApp accountInterakt
Added to your Interakt bill at their per-message ratesFree plan or trial
Praisely
Free for Google reviews; WhatsApp from ₹399/monthInterakt
Free trial
| Feature | Praisely | Interakt |
|---|---|---|
| AI replies to customer chats | Included: 500 AI replies a month on the ₹399 plan | AI Agents, ₹2,499/month with 100 AI messages, then ₹0.50 each |
| AI knows your business | From your Google profile, prices, hours and FAQs | Yes |
| Keep the WhatsApp Business app on your phone | Same number, chats show in both | Not listed on their website |
| Google review requests on WhatsApp | To one customer or your whole contact list | Not listed on their website |
| Google reviews, replies and profile in the same tool | Yes | Not listed on their website |
| Offers & updates to your contacts | Your approved templates, sent now | One-time and ongoing campaigns |
| Chatbot builder | No | Basic on Growth; branching on Advanced |
| Team inbox with several agents | One inbox for the owner | Unlimited agents |
| Instagram DMs | No | Yes |
| Catalog, WhatsApp Pay & Shopify | No | Growth plan and up |
| Click-to-WhatsApp ads & APIs | No | Yes |
| Monthly price | ₹399, ₹999 or ₹2,499 a month | Growth ₹2,799, Advanced ₹3,799 a month + taxes |
| WhatsApp's own message charges | Billed by Meta straight to your WhatsApp account | Added to your Interakt bill at their per-message rates |
| Free plan or trial | Free for Google reviews; WhatsApp from ₹399/month | Free trial |
Interakt details are taken from their public website (www.interakt.shop) as of October 2026 and may have changed since. "Not listed" means we couldn't find it on their website, not that it doesn't exist. Interakt is a trademark of its owner; Praisely isn't affiliated with it.
Why switch
Why businesses choose Praisely over Interakt
Made for local businesses
No store setup or flows to build. Add your services, prices and hours once, and the AI answers questions in your customer's language.
Your phone keeps working
Keep using the WhatsApp Business app on your phone with the same number. When you reply yourself, the AI steps back from that chat for 24 hours.
Chats that turn into Google reviews
When a customer talks about their visit, the AI shares your Google review link, and you can send review requests to your whole contact list.
A fraction of the price
WhatsApp plans start at ₹399 a month with AI replies included, billed monthly. Meta's message charge goes straight to your own WhatsApp account.
Which one is right for you?
Choose Interakt if you run an online store and need Shopify, catalogs, WhatsApp Pay, Instagram DMs and a team inbox. Choose Praisely if you run a local business and want AI answers on WhatsApp, your WhatsApp Business app still on your phone, and more Google reviews, from ₹399 a month with AI replies included.
Interakt may suit you better if:
- You run an online store on Shopify and sell through WhatsApp
- You want catalogs, a checkout bot or WhatsApp Pay
- A team answers WhatsApp and Instagram chats together
- You need chatbot flows, click-to-WhatsApp ads or APIs
Frequently asked questions
Is Praisely a good alternative to Interakt?
For a local business that mainly wants customer questions answered on WhatsApp and more Google reviews, yes, at a much lower price. If you run an online store and need Shopify, catalogs, payments or a team inbox, Interakt has those and Praisely doesn't yet.
Can I keep using the WhatsApp Business app?
Yes. Praisely connects your existing WhatsApp Business app number, so your chats stay on your phone and also show in the Praisely inbox.
Does Praisely reply in Hindi?
Yes. The AI replies in the language the customer writes in, whether that's English, Hindi, Hinglish, Marathi or another language.
How do I switch from Interakt?
A number can only be connected to one WhatsApp provider at a time. Disconnect it from Interakt, then create a free Praisely account and apply for WhatsApp from the Integrations page. We approve each number by hand, then you connect it in a few clicks.
Try Praisely free
Create a free account, apply for WhatsApp and let AI answer your customers. No demo call needed.